> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://wiki.volthosting.co.uk/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to add, remove, disable, or change the password for users on your Windows server

This guide covers how to add additional users or modify users on your Windows server. This does not apply to Linux servers. 

There are five parts to this guide:
* [Adding a User](#1-adding-a-user)
* [Removing/Deleting a User](#1-removing-a-user)
* [Disabling a User](#1-disable-a-user)
* [Changing the Password for a User](#1-change-the-password-for-a-user)
* [Unlocking a User](#1-unlock-a-user)

# Prerequisites
Before trying to add a user to your Windows server, you'll need the following:
* Administrator permissions on the server
* A Windows server with VoltHosting

|| Please connect to your Windows server BEFORE attempting to modify users. All actions should be completed on the server. See our [Logging Into Your Windows VPS](https://wiki.volthosting.co.uk/en/article/logging-into-your-windows-vps-iovq8k/) guide for help.

# Adding a user

1. Firstly, head to the search bar at the bottom left corner of your screen.

2. Search for `other users`.

3. Select `Add, edit or remove other users`
![](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/b1hssfjetoo3lld7k9nfjqjneb4ynv_1eby23y.png)

4. You'll see a window appear. Under `Other users`, select `Add someone else to this PC`.
![](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/p2xba7meychmfid4xw3cxkl04ckcyt_16ca4y8.png)

5. Another window will open called `lusrmgr`. Click on `Users` in the middle section.
![](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/06kcmb9inb6zo4muv13tsjsxbhlwzh_1yejkx0.png)

6. Now, right click, and press `New User`.
![](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/cu71sw4gdvk10op1yc1jjuteqrlwtl_1mkb0iu.png)

7. The final window will open. On this page, fill in the information you want for the user.

The required fields are:
* Username
* Password
* Confirm Password

8. Once you've filled in the information for the new user, you can press `Create`
![](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/ncoyb6m4rrbiulrflhluuugkf8syip_1d2pmka.png)

9. You've just added a user to your Windows server, congrats! The user can now login with the username and password you provided.

# Removing a user

1. Firstly, head to the search bar at the bottom left corner of your screen.

2. Search for `other users`.

3. Select `Add, edit or remove other users`
![](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/b1hssfjetoo3lld7k9nfjqjneb4ynv_1eby23y.png)

4. You'll see a window appear. Under `Other users`, select `Add someone else to this PC`.
![](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/p2xba7meychmfid4xw3cxkl04ckcyt_16ca4y8.png)

5. Another window will open called `lusrmgr`. Click on `Users` in the middle section.
![](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/06kcmb9inb6zo4muv13tsjsxbhlwzh_1yejkx0.png)

6. Right click on the user you wish to delete, then press `Delete`.
![](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/lw8t2ukvbjd5oqywjl0eyunlfey3kp_1ppz26s.png)

7. Read the warning which pops up. If you are sure you want to delete the user, press `Yes`.
||| Proceeding WILL delete user data! Proceed with caution.
![](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/mj1gch6okp7m7wszilnxbgr2gmb32q_1144ehv.png)

8. The user is now deleted.

# Disable a user

1. Firstly, head to the search bar at the bottom left corner of your screen.

2. Search for `other users`.

3. Select `Add, edit or remove other users`
![](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/b1hssfjetoo3lld7k9nfjqjneb4ynv_1eby23y.png)

4. You'll see a window appear. Under `Other users`, select `Add someone else to this PC`.
![](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/p2xba7meychmfid4xw3cxkl04ckcyt_16ca4y8.png)

5. Another window will open called `lusrmgr`. Click on `Users` in the middle section.
![](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/06kcmb9inb6zo4muv13tsjsxbhlwzh_1yejkx0.png)

6. Double click on the user you wish to unlock.

7. A window will appear. If you wish to disable this user, tick the box `Account is disabled`, then press `ok`.
![](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/urf2rs4sb2kq01uqubal9yysm7cj5m_zfou1g.png)

8. That user is now disabled and cannot login.

# Change the password for a user

1. Firstly, head to the search bar at the bottom left corner of your screen.

2. Search for `other users`.

3. Select `Add, edit or remove other users`
![](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/b1hssfjetoo3lld7k9nfjqjneb4ynv_1eby23y.png)

4. You'll see a window appear. Under `Other users`, select `Add someone else to this PC`.
![](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/p2xba7meychmfid4xw3cxkl04ckcyt_16ca4y8.png)

5. Another window will open called `lusrmgr`. Click on `Users` in the middle section.
![](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/06kcmb9inb6zo4muv13tsjsxbhlwzh_1yejkx0.png)

6. Right click on the user you wish to change the password for, then select `Set Password`.
![](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/vtcssssafqxassth2yb09uhfjwb56y_n8rkvx.png)

7. A popup will appear, read this warning, and if its okay for you to continue, press `Proceed`.
![](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/x0uvacsu62dmqyuztwa6vfgnzxavji_1lvz6wt.png)

8. Type in the new password for the user in both boxes, and press `ok`.
![](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/agitmqnowbytrwjtoiasux2eofwzzl_x599i1.png)

9. You've now changed the password for that user. They can now login with their username, and the password you provided.

# Unlock a user

1. Firstly, head to the search bar at the bottom left corner of your screen.

2. Search for `other users`.

3. Select `Add, edit or remove other users`
![](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/b1hssfjetoo3lld7k9nfjqjneb4ynv_1eby23y.png)

4. You'll see a window appear. Under `Other users`, select `Add someone else to this PC`.
![](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/p2xba7meychmfid4xw3cxkl04ckcyt_16ca4y8.png)

5. Another window will open called `lusrmgr`. Click on `Users` in the middle section.
![](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/06kcmb9inb6zo4muv13tsjsxbhlwzh_1yejkx0.png)

6. Double click on the user you wish to unlock.

7. A window will appear, if the option `Account is locked out` is ticked, untick it and press `ok`.
![](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/kai86ltiikfpllmzcssqzu8dv4jisl_1jo69x9.png)

8. The account is now unlocked!