> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://wiki.volthosting.co.uk/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to enable Support OP on the game panel

To enable a member of VoltHosting staff to access your server to support you with your issues, you may need to enable `Support Op` so that they have access to your server. 

# Navigating to the menu
Firstly, you will need to navigate to the menu where you can enable support OP.

1. Please [login](/game-server-hosting-tutorials/logging-in) to our [game panel](https://panel.volthosting.co.uk/) .

2. Next, select your server from the main menu.
![game-panel-my-servers-select-server.png](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/game-panel-my-servers-select-s_d96vpp.png)

3. Now, please open the configuration tab and then select "advanced".
![game-panel-sidebar-config-advanced.png](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/game-panel-sidebar-config-adva_7r3hn8.png)

## Enable Support OP
When accessing your server, support will ask you to enable support OP.

||| Please remember to disable support OP after support is finished accessing your server.

Once you have [navigated to the advanced tab](https://wiki.volthosting.co.uk/en/game-server-hosting-tutorials/support-op#navigating-to-the-menu) . You will see a "Toggle Support OP Access" box. Please press enable here.
![game-panel-toggle-support-op.png](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/game-panel-toggle-support-op_hlluoh.png)

You should now see the message below to confirm that support OP has been enabled.
![game-panel-toggle-support-op-succ.png](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/game-panel-toggle-support-op-s_141qww1.png)
Please now inform the staff member that you have enabled support OP. 

## Disable Support OP
Please remember to disable support OP after support is finished accessing your server.

||| Please make sure that the staff member is finished accessing your server before disabling support OP.

Once you have [navigated to the advanced tab](https://wiki.volthosting.co.uk/en/game-server-hosting-tutorials/support-op#navigating-to-the-menu) . You will see a "Toggle Support OP Access" box. Please press disable here.
![game-panel-toggle-support-op-dis.png](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/game-panel-toggle-support-op-d_1tor86u.png)

You should now see the message below to confirm that support OP has been disabled.
![game-panel-toggle-support-op-dis-succ.png](https://storage.crisp.chat/users/helpdesk/website/a7f74f9f83d47000/game-panel-toggle-support-op-d_1mgzyj2.png)