• Get in touch!

  Here at VoltHosting, there is an abundance of ways to contact us. We don't mind how you contact us. That being messaging us on discord or opening a support ticket, we will always respond quickly to your request. The methods of contact are listed below: Opening a ticket on our website. Contacting us on discord. Our live chat on our websites. Call us on +44 330 229 2048 (tel:+44 330 229 2048) . YourFew readers

• How to update, downgrade or change your plan

  Login to the client area , and click on Services. (https://storage.crisp.chat/usersFew readers

• How to add funds to your account

  This guide goes over adding funds to your VoltHosting client area account. This can be helpful to have a "wallet" of money you can spend, without having to do separate transactions for different purchases, or to put aside money for the future bills of the services, and automatically take care of future invoices. Head over to the VoltHosting client area . On the top menu, select Billing, and then Add Funds . (https://storage.criFew readers

• What DDoS Mitigation does VoltHosting have?

  What is a DDoS A distributed denial-of-service (DDoS) attack is a malicious attempt to disrupt the normal traffic of a targeted server, service or network by overwhelming the target or its surrounding infrastructure with a flood of Internet traffic. DDoS attacks achieve effectiveness by utilizing multiple compromised computer systems as sources of attack traffic. From a high level, a DDoS attack is like an unexpected traffic jam clogging up the highway, preventing regular traffic from arrivFew readers

• How to add a product addon to your service

  This guide goes over how to add a product addon to your VoltHosting service. An example of this is adding a WHMCS license to your service. Login to the client area , and click on Services. 2. Then, select the service you wish to change.Few readers

• What does "Pending" mean on your service?

  Sometimes, you may see “Pending” in the client area by your service. This can mean various things. If your order remains as “Pending” for over ten minutes, please consider the following: Your invoice might not be paid. Please check your invoices, and if its "unpaid", then pay the invoice. If you believe you have paid, please get in touch with us. If your invoice is marked as "Paid"Few readers

• Can you withdraw your account credit?

  To prevent fraud, you cannot withdraw account credit from the client area. Payments are made in accordance with our refund policy .(https://volthosting.co.uk/legal/VoltHostingTermsofService.pdf) If you are an affiliate and wish to withdraw your affiliate balance, please open a billing ticket, and we can process your withdrawal.Few readers

• How long do you have to pay your invoice until your server is terminated?

  When will we suspend or terminate a service? Unless you're under a custom agreement (such as a managed service, or partner) the below applies to you. If your service is overdue, it will be suspended on the 1st day it's overdue. (For example, if your service was due on the 1st, and it's now the 2nd, your service will be suspended) If your service is 15 days overdue, then it will be terminated. (For example, iFew readers

• How to create, manage, or delete a client area sub-user

  A sub-user in the client area is someone who will have access to various aspects of your billing account. You can choose what permissions to give this user, such as the ability to pay invoices, open tickets on your behalf, etc. Create a client area sub-user If you want to create a new sub-user for your client area account, follow the steps beFew readers

• What payment methods do we accept?

  Here at VoltHosting, we support an abundance of ways to pay your invoices. We want to make sure that everyone has the ability to have a service, no matter their payment situation. Our Payment Methods Debit or Credit card payment We recommend this payment method for most people, as it supports automatic invoice payment, easy one-click payments, and ease of payment.Few readers