Articles on: Game Hosting

How to enable Support OP on the game panel

To enable a member of VoltHosting staff to access your server to support you with your issues, you may need to enable Support Op so that they have access to your server.

Navigating to the menu


Firstly, you will need to navigate to the menu where you can enable support OP.

Please login to our game panel .

Next, select your server from the main menu.
game-panel-my-servers-select-server.png

Now, please open the configuration tab and then select "advanced".
game-panel-sidebar-config-advanced.png

Enable Support OP


When accessing your server, support will ask you to enable support OP.

Please remember to disable support OP after support is finished accessing your server.

Once you have navigated to the advanced tab . You will see a "Toggle Support OP Access" box. Please press enable here.
game-panel-toggle-support-op.png

You should now see the message below to confirm that support OP has been enabled.
game-panel-toggle-support-op-succ.png
Please now inform the staff member that you have enabled support OP.

Disable Support OP


Please remember to disable support OP after support is finished accessing your server.

Please make sure that the staff member is finished accessing your server before disabling support OP.

Once you have navigated to the advanced tab . You will see a "Toggle Support OP Access" box. Please press disable here.
game-panel-toggle-support-op-dis.png

You should now see the message below to confirm that support OP has been disabled.
game-panel-toggle-support-op-dis-succ.png

Updated on: 05/11/2024

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